Contact us

Talk to a real person

Questions about an order, a product or a return? Fill in the form below and you'll hear back within 24 hours, every day of the week.

Send us a message

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Email

support@masessa.com

Prefer your own inbox? You can also email us directly. We read every message ourselves.

Phone

+1 929 833 2605

Available during business hours.

Business hours

Monday to Friday
8:00 AM to 6:00 PM

Saturday and Sunday
10:00 AM to 4:00 PM

All times Eastern Time (ET). Emails are answered within 24 hours, also on weekends.

Company address

Wayforge LLC
30 N Gould St
Sheridan, WY 82801
United States

This is our business address, not a store or pickup location.

Returns

To start a return, email support@masessa.com and we'll send you the correct return address along with your RMA number.

Please contact us before sending a return, so we can guide you through the process and make sure it goes smoothly.

Our promise

Every message gets a reply within 24 hours.

No bots, no endless waiting. Whether you have a question about your order or want to check something before you buy, we're here and happy to help.

Masessa  ·  Sheridan, United States