Talk to a real person
Questions about an order, a product or a return? Send us a message and you'll hear back within 24 hours, every day of the week.
The fastest way to reach us. We read every message ourselves and reply within 24 hours, seven days a week.
Send an emailPrefer to talk it through? Give us a call during business hours and we'll sort it out together.
Call usMonday to Friday
8:00 AM to 6:00 PM
Saturday and Sunday
10:00 AM to 4:00 PM
All times Eastern Time (ET). Emails are answered within 24 hours, also on weekends.
Wayforge LLC
30 N Gould St
Sheridan, WY 82801
United States
This is our business address, not a store or pickup location.
To start a return, email support@masessa.com and we'll send you the correct return address along with your RMA number.
Please contact us before sending anything back, so we can guide you through the process and make sure it goes smoothly.
Every message gets a reply within 24 hours.
No bots, no endless waiting. Whether you have a question about your order or want to check something before you buy, we're here and happy to help.
Send us a messageMasessa · Sheridan, United States
